Please make sure that the job number and phone number are match
Please: Review details, upload photos & videos (helps technicians identify parts/resolve by phone), and see billing notice at page end. SMS concerns to 0489 073 073.
Including photos can assist technicians in identifying necessary parts or potentially resolving the issue over the phone.
Understanding Your Appliance Repair Costs
For transparent billing, please note:
Manufacturer Jobs:
Manufacturer covers genuine faults. Customer pays for misuse, improper installation, or non-warranty issues (e.g., pest damage); full payment due to technician immediately.
Real Estate Agency Jobs:
If your agency has an account with us, we bill them directly. (Unsure? Please ask us to confirm.)
Direct Customers / Other Non-Warranty:
You pay the technician in full immediately upon job completion.